Our offices will be closed until Monday December 2nd, for Thanksgiving. If you have any urgent issues, you can still call into your district for assistance.

Full Service Water Utility Management & Operations

With over 50 years of full service water utility management experience, UMS is ready to help you provide a safe and reliable water supply to your customers. UMS can run your entire district for you, or we can cater to your specific needs. Just need a meter reader? We can do that. Only want to outsource your billing? We’re here for you.

Water Utility Management options include:

  • Billing Services
    • Metered and Non-Metered Billing, late notices, shut off notices, payment collection, eBill, ePay, and more
  • Customer Service
    • Bilingual call center, web-based customer account management, and more
    • Meter reading
    • Meter maintenance, replacements, installations, etc
    • Water sample collection and submission to a lab of your choice
    • Mainline, tank, pump, and other infrastructure monitoring, maintenance, and repair
    • Expert emergency response – 24/7/365 response to water emergencies
    • Employee hiring assistance – expert consultation for interviews, resume review, want ad design, and job description design
    • Payroll services
    • Accounting services – including accounts receivable, payables, general ledger, and financial statements
    • Annual and other reporting for CA Department of Public Health, CA Public Utilities Commission, CA State Controller’s Office, etc
    • Special projects funding application assistance

Let us help you optimize your operations. Lower operational costs will result in more affordable water and more satisfied customers. Contact UMS today.

Other information:

Our Services

Contact UMS – Request a call or email from UMS

Comprehensive and a la carte Billing & Payment Services

Customer Service that exceeds your Expectations