Our offices will be closed Monday, 2/19/2024 for President's Day. We are still available by phone during this time.

Full Service Water Utility Management & Operations

With over 50 years of full service water utility management experience, UMS is ready to help you provide a safe and reliable water supply to your customers. UMS can run your entire district for you, or we can cater to your specific needs. Just need a meter reader? We can do that. Only want to outsource your billing? We’re here for you.

Water Utility Management options include:

  • Billing Services
    • Metered and Non-Metered Billing, late notices, shut off notices, payment collection, eBill, ePay, and more
  • Customer Service
    • Bilingual call center, web-based customer account management, and more
    • Meter reading
    • Meter maintenance, replacements, installations, etc
    • Water sample collection and submission to a lab of your choice
    • Mainline, tank, pump, and other infrastructure monitoring, maintenance, and repair
    • Expert emergency response – 24/7/365 response to water emergencies
    • Employee hiring assistance – expert consultation for interviews, resume review, want ad design, and job description design
    • Payroll services
    • Accounting services – including accounts receivable, payables, general ledger, and financial statements
    • Annual and other reporting for CA Department of Public Health, CA Public Utilities Commission, CA State Controller’s Office, etc
    • Special projects funding application assistance

Let us help you optimize your operations. Lower operational costs will result in more affordable water and more satisfied customers. Contact UMS today.

Other information:

Our Services

Contact UMS – Request a call or email from UMS

Comprehensive and a la carte Billing & Payment Services

Customer Service that exceeds your Expectations